Dauphine Wallet

EXPRESS SHIPPING

Shipments are subject to charge and vary depending on the shipping service chosen during checkout.

Customs charges and import taxes are NOT included in the item price or shipping costs.

Order management time

The order management time refers to the time needed to process your order and hand it over to the courier, it varies from item to item and it is visible on the product's information sheet (e.g. "SHIPPED WITHIN 3 DAYS").

Orders are managed and handed over to the courier from Monday to Friday, with the exception of national bank holidays.

If an order includes more items with a different order management time, it will be managed and handed over to the courier with a unique shipping once all products are ready to be shipped.

More information on order management time.

Delivery time

Delivery time depends on the shipping method chosen and it is visible during checkout. 

It starts from the moment the order is handed over to the courier and it must be added to the order management time described above.

More information on delivery time.

RETURNS

FRMODA offers a return service within and not later than 30 days from the date of delivery.

To be eligible for a return, products must be in the same condition in which you received them.

Find more information in the Returns and Refunds section.